Mango Financial is a small scale commercial project in Austin, Texas. The company’s innovative approach in providing financial service alternatives to a huge section of the population that is historically underserved has made this a rewarding project to collaborate on.
The goal was to create a new banking typology that would reflect Mango’s social mission. The main objectives included facilitating personal, informal interactions between customers and employees; creating a welcoming and surprising street presence as well as providing an approachable, modern, engaging environment for a historically underserved and neglected market.
Some of the key features in creating this new typology included custom branded fixtures which are round open tables instead of traditional isolated booths. Also employed was a large storefront with small entry plaza and sidewalk seating area, a well-lit, clean interior using the building façade as signage with a vibrant logo and night lighting as well as a covered entry and ATM.
Transactions were further aided by scattered workstations rather than the traditional counter and queue and a self-service kiosks built into the design. The lobby was also out filled with seating, video, and refreshments.